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Customer support technology
By 2025, 70% of service transactions will be supported or completed via automation, according to research carried out by Gartner.* With many businesses now using Artificial Intelligence in the form of pre-programmed chatbots and automated responses to answer customer support queries and frequently asked questions, it seems the days of asking a human when your...
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An Editor using a laptop and writing tools
Have you ever read a self-published book that has not had an editor’s eye cast across it? If you think that all you need to be an Editor is a sound knowledge of spelling and grammar, then reading a poorly edited book will show you that there is a whole lot more to the skill...
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The World Economic Forum has estimated that artificial intelligence will replace 85 million jobs by 2025.* There’s no doubt that automation has improved the efficiency of the workplace. This has been the case since the Industrial Revolution and the introduction of weaving looms and printing presses. But with technology marching forward at ever faster paces,...
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Ennis & Co Group is delighted to announce that Julie David has joined the team as an Associate, from November 1st. Ennis & Co Associates enhance the service provided to clients, bringing their contemporary experience and knowledge across executive search and talent research to find amazing people to become leaders of amazing global automotive and...
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Simon Smith has been Chief People Officer at Aston Martin since April 2022, with previous experience at both Peugeot and Rolls Royce, as well as in other industry sectors. As one of the world’s most iconic luxury automotive brands, Aston Martin is renowned for British engineering excellence. Now, the company is moving towards an electrified...
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As Director of External Affairs, Governmental and Political Relations at Bosch, Eman Martin-Vignerte is responsible for creating and delivering their political strategy. Eman joined Bosch in 1999 as a graduate engineer on the common-rail diesel injection system, developing software for Fiat. She moved over to sales in 2004, as a sales manager for Hyundai, and...
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Clare’s impressive work ethic and personal resilience has seen her through from her beginnings as a young woman in the then male-dominated automotive world, rising in the ranks to her current position as Chief People Officer at Jardine Motors Group. Clare cites several of her early senior colleagues as inspirational leaders and they have influenced...
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Mike Flewitt is the Non-Executive chairman of the board of directors of Vertical Aerospace. With a wealth of experience as an automotive leader, he has previously held senior positions with McLaren Automotive, Ford, Rolls-Royce and Bentley. Now, he brings his expertise to the pioneers of electric flight. Vertical is enabling the transition to a future...
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Lynn Calder is CEO of INEOS Automotive, a subsidiary of one of the leading manufacturers of petrochemicals in the world, INEOS. A rare breed in the industry, she does not have an automotive background but has held a variety of CEO and other senior roles at several of INEOS’s subsidiaries. Prior to this, she worked...
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As Group Lotus’ Vice-President, Commercial, Mike Johnstone leads global commercial operations. Joining from a previous role as the global marketing lead for Volvo Cars in Sweden, Mike has also previously held various sales and marketing roles at major brands including Harley-Davidson and Kawasaki Motors. Lotus Cars stands alone as a brand dedicated to pure drivers’...
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